Buidling Products Shipping & Returns

Return of Faulty Goods

In the unlikely event of a product from Building Products being damaged or not fit for purpose, the customer must notify Building Products via sales@buildingproducts-online.co.uk within 3 days of delivery and include photographs of the item in order for our quality assurance team to investigate the problem further.

Once all of the information is received and verified we will issue a full refund or FOC replacements.

Return of Unwanted Goods

In the event of a customer taking delivery of goods that are no longer required Scaff-Online must be notified via sales@buildingproducts-online.co.uk within 10 days of the purchase.

In this case Scaff-Online will refund the goods but will still insist on charging both the original carriage charge and any costs that are incurred in relation to collection of the goods from the customers address; this charge will be advised prior to the collection.

Delivery Information

- We can deliver next working day if an order is placed before midday.
- Pre 9am & Midday deliveries are available (Surcharges apply)
- Saturday deliveries are available (Surcharges apply)
- Hiab & Tail Lift vehicles are available (Surcharges may apply)
- We can also deliver to Ireland & Overseas - Please call or email for a quotation.

Any queries, please contact sales@buildingproducts-online.co.uk.